Vallejo Police Department Announces Service Modifications due to COVID-19

March 17, 2020 / Comments Off on Vallejo Police Department Announces Service Modifications due to COVID-19


As we continue to monitor the evolving situation with the Coronavirus COVID-19, the Vallejo Police Department remains committed to ensuring that we provide public safety services to the people of Vallejo. As this virus continues to impact our community, our leadership team will be making changes and adjustments to those services – in partnership with our local, regional, and federal partners.
The police department recognizes the need to formulate good preventive practices to adapt to the rapidly evolving spread of the COVID-19 pandemic. Our single highest priority is to protect human life, maintain a healthy workforce, and a safe community.
We recognize that our profession requires us to have interactions during emergency times, and we stand committed to doing so without hesitation; however, we will immediately institute some service changes to reduce unnecessary exposures where possible.
Please understand that we are implementing these changes to keep our workforce and City healthy as we provide emergency services to our community. Community support will be greatly needed as we collectively work together through this pandemic.
Effective immediately, the following steps will be taken:
  • Reports will be released via email or general mail.
  • All fingerprinting and non-essential records functions will be suspended until further notice.
  • We will close the Vallejo Police Department Community Services Section to the general public at #2 Florida Street. Those needing police services should contact dispatch at (707) 648-4321 (non-emergency) or 9-1-1 (emergency). All code enforcement fees should be mailed into 2 Florida Street, Vallejo, CA 94590. Citizens may also call (707) 648-4469
  • If you arrive at the Police Department, 111 Amador Street, and need police assistance, please utilize the dedicated phone by the entry door to speak directly to a police dispatcher.
  • Telephone Reporting – We will begin to accept reports of non-emergent matters over the telephone to limit exposure between our police officers and members of the public when appropriate. Your call will be screened to determine if it meets criteria, and the information will be taken over the telephone or online at
  • All community engagement activities, such as large community meetings and events, have been canceled until further notice.
Police Officers will continue to respond to all calls for service where a response is determined to be necessary.
We will continue to monitor this situation and advise of any further changes as warranted. We thank you for your understanding and pledge to stand with our community as we collectively weather this storm.
We encourage the public to continue to take the necessary precautions – wash hands, keep hands away from one’s face, clean heavily used surfaces, and avoid large gatherings.
The health and safety of our residents and employees is the City’s highest priority. The Solano County Public Health Department released new guidelines  intended to:
  • Slow the spread of the novel coronavirus (COVID-19)
  • Reduce the number of people infected
  • Protect those who are most vulnerable to severe illness